Shipping policy

Shipping Policy

All products from Smize By Rachel are made to order and fulfilled by our trusted partners, Printful and Apliiq.

Processing Time:

Orders are processed within 2–7 business days. Processing times may be longer during high-volume periods.

Shipping Time (U.S. Only):

Once shipped, orders typically arrive within 3–7 business days.

Shipping Rates:

Shipping costs are calculated at checkout based on the items in your order.

Order Tracking:

Tracking information will be emailed once your order ships. Please allow up to 48 hours for tracking updates.

Multiple Shipments:

Orders with multiple items may ship separately and arrive at different times.

Address Accuracy:

Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Delays & Issues:

Delivery delays caused by carriers, weather, or other factors outside our control may occur. If your order is lost in transit, please contact us at [your support email] within 14 days of the expected delivery date.